After 3 months of normal usage, red, blue, white pixels (hot+dead pixels) started to appear in the photos. I first had 1, currently more than 25. The camera went to Canon service 3 times but returned without any repair or change, just with a letter describing hot-pixels. I am very disappointed and unsatisfied with the camera. I requested a change several times unfortunately Canon doesn’t care at all. They refused all my requests. Obviously my cameras sensor is problematic. I will never ever buy a Canon product anymore. I also don’t recommend you to buy it.
Tag: Canon
Hot Pixels r back
– May 19, 2010
So my camera is back from the Canon Service Germany with it’s hot pixels on. The technicians of Canon Service Germany sent me a letter with the definition of “Hot Pixel”. * In a few days I will publish the scanned document here. * I better should make myself used to this situation and accept the existence of the tiny little loveable blue/red spots. Well actually I already did. Yesterday when I got my camera back, I felt really happy like the first day I had it.
Why am I still having problems with you? Canon 500D
– February 21, 2010
My camera is back at the service again! returned back last week.
Hot pixels are still present.
Here you see a photo taken with ISO speed 400, exposure time 8 seconds, lens aperture F/3,5, in the dark with the lid closed. After applying low fade correction filter using Corel PSP.
Complete dissatisfaction! I will send it back to service again and again and again!
My camera is back at the service again!
– January 28, 2010
Misfortune on my technological devices continues with my Canon 500D Camera.
Canon Rulez! didn’t workout this time. One night, my shooting test ended up noticing the hot pixels on the final photo. There were 4-5 colored pixels (blue or red) on the photo. They appeared on my London visit. Anyways, so I returned the camera back to the reseller Saturn on 30/11/09 (thank god they gave me another camera as replacement).
Last week I received an email, telling me that it is repaired and ready waiting for me. I was happy to get it back finally, until realizing the hotpixels went triple. Now I have about 15-16 pixels on the photos.
I returned it and we will see within 1 month if hot pixels will increase 30 more or will they be able to repair it.
