Two things I hate before flying is dropping the luggage and passing the security check. I learned how to survive these two but there is one thing which I don’t understand.
Luggage collection and distribution!
It doesn’t matter in which row or in what way I drop it. I sometimes drop it first, sometimes in the last place, sometimes with priority, fragile or transit tags. No matter what I always get it back at last.
There should be an order, an arrangement. Is it a first in first out or a first in last out? Waiting longer than I’ve expected, always makes me more and more impatient. At least I want to know where my luggage is. Can I?
Maybe like the iQube systems, there should be a system, specially developed for luggage picking problems right at the beginning so that I can access the information and the delivery time over a (mobile) service or from the screens at the airport.
One more thing!
We already have the technology at the end user level today.. I wonder why don’t we carry the chip card as the plane ticket, instead of a milage programme card. We trust the chip integrated the credit cards, everywhere and for every payment today. Maybe there already are some approaches for it but to change seems not to be so easy. At first investment should return? Is the boarding card printing industry really so big? If they can’t handle it, someone should take it over or pass it on.